Last updated October 7, 2026
The Nook and Nest (“we”, “us”) operates thenookandnest.com and the short-term rental properties listed on it. This policy explains what we collect when you visit the site, why, and what choices you have.
Questions about this policy or your data: hello@thenookandnest.com.
When you browse the site, we and the services below receive standard technical information: IP address, browser and device type, pages viewed, how you arrived, and time spent.
| Service | Purpose | More |
|---|---|---|
| Google Analytics 4 | Understanding which pages and properties people look at, so we know what to improve. | Google privacy policy |
| Meta (Pixel and Conversions API) | Measuring the performance of our advertising on Facebook and Instagram, and showing our ads to people who have visited the site. When you book directly with us, we send Meta a confirmation of the booking (its value, and your email, phone and name in hashed form) so we can tell which ads led to bookings. | Meta privacy policy |
| Hospitable | Availability, quotes and reservations, via the booking widget. | Hospitable privacy policy |
| Anthropic | Powers the chat assistant. Your messages are sent to Anthropic to generate a reply. | Anthropic privacy policy |
The services above set cookies and use similar identifiers to recognise returning visitors and measure advertising. You can clear or block cookies in your browser settings; the site will still work, though some measurement will not.
We do not sell your personal information. We share it only with the service providers listed above, so they can do the job we use them for, and where we are required to by law. Our advertising use includes sharing past guests’ email addresses and phone numbers with Meta in hashed (scrambled) form, so we can show our ads to past guests and to people with similar interests, or leave past guests out of certain ads. Meta uses the hashed data only to match it against its own accounts and then deletes it. To opt out, email hello@thenookandnest.com and we will remove you.
Reservation records are kept as long as needed for tax, accounting and legal purposes. Analytics data is retained on the schedule set in each platform. Email list entries are kept until you unsubscribe.
You can ask us to tell you what personal information we hold about you, correct it, or delete it, by emailing hello@thenookandnest.com. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the GDPR; we will honour valid requests either way.
The site is not directed at children under 13, and we do not knowingly collect their information.
We will update this page when our practices change and revise the date at the top.